Empathetic. Donor-centric. Sympathetic. Your marketing communications are "ticking" along as they should be. But, as we're all painfully aware, the right-side of the brain just loves piping in to talk about numbers, figures, trends and goals.
Instead of telling that portion of the brain to buzz off (as I often do), use it to create the fourth and final piece of your online fundraising plan: The Numbers. Below, check out our tips for getting a jump on mapping what your numbers look like now and what you hope they look like later:
Budget Tips:
- Planning to raise money online? Of course you are! Why else would you be developing an online fundraising plan? Be sure to build into your budget what you plan to spend for donation processing. For instance, you can check out our own Custom DonateNow service--great value for a price that won't eat up your budget. (Read more about how to get the best online-fundraising bang for your buck here.)
- Fixing up your website? Be realistic about the features you need versus the features you want. Set up your budget ahead of time, and don't be distracted by shiny objects: your website is a tool and a resource, not a fireworks show. Learn how to spend your website dollars wisely and read great tips from a real pro and Nonprofit 911 presenter.
- Thinking about advertising? If you're considering developing banner ads or other paid online outreach, remember to keep in mind the various items you're paying for: design, development and placement costs.
- Hiring extra help? You may be planning to use the talents of a copywriter for your website or consultant to help you out. Those folks often like to get paid--go figure. And in planning this line item, do some brainstorming about how you might cut costs: Maybe a graphic designer (could be a student) will donate time or a communications intern can develop testimonials for your website.
Tracking, Benchmarking, Reporting Tips:
- Custom DonateNow. Are you a CDN customer? If so, don't forget to log into your account to check out your donor reports. You can even track your campaigns by evaluating the tracking codes for different DonateNow buttons on your site and in your emails. (Read all of the features here.)
- Email messaging. Determine an evaluation schedule for monitoring your e-communications. Will you track the number of donors (past and new) directly tied to your email communications? Monitor giving levels of donors receiving your emails versus those who are not.
- Website traffic. Sign up for Google Analytics to evaluate site traffic. Work language into your online fundraising plan about how you will determine which content is most appealing and how you will increase visibility of that content while simultaneously finding a way to tie in giving opportunities.
- Testing. Not happy with your fundraising results? Test out new ideas! Vary your email messaging and mix around your website a bit. Testing is a vital piece of the puzzle when working to improve your numbers!