I recently read the 2007 Digital Future Report from the USC Annenberg School's Center for the Digital Future, and am still digesting. Take some time to dig into the summary of findings that'll help you shape your communications choices to today's (and tomorrow's) digital habits.
Here's are some crucial takes on habits of those 12 to 24--juxtaposed with those of audiences 25 to 54--and how they'll impact your nonprofit marketing:
- Will never read a newspaper but attracted to some magazines
- So op-eds don't reach them, at least in print
- Will never own a land-line phone
- Will not watch television on someone else's schedule much longer, and much less interested in TV
- TV ads won't work, unless they're part of the show (how about cause placement?)
- Trust unknown peers more than experts/community at the center of Internet experience/want to be heard (user generated)
- Stop ignoring social networking
- For first time willing (2005) to pay for digital content-never before
- Inventory your information assets and think about options for distribution
- Little interest in the source of information and most information aggregated
- Everything will move to mobile
- More than advocacy and fundraising alerts, and make it interactive please
- Use IM. Think email is for their parents
Life of a 25-54
- Still read offline newspapers and magazines
- Cast your op-eds to this group, boomers and seniors
- Like mobile for voice (and a few for data) but do not see their world on mobile phones
- I think this is going to change very soon, pay close attention to this factor
- Aggregate information online and use RSS (though few know the term)
- Community important for tasks, much less so for socializing
- Trust experts on factual information but rely heavily on reviews of peers on hotels, electronics, etc
- Start to use social networking with these folks, they're on the path of increased reliance on audience-generated content
- Care GREATLY about sources of news and information online
- Nurture your brand -- it's vital for these folks
- Heavy into email
About the Author
Nancy E. Schwartz helps nonprofits succeed through effective marketing and communications. As President of Nancy Schwartz & Company (http://www.nancyschwartz.com/), Nancy and her team provide marketing planning and implementation services to organizations as varied as the Robert Wood Johnson Foundation, Center for Asian American Media, and Wake County (NC) Health Services.
Subscribe to her free e-newsletter "Getting Attention", (http://www.nancyschwartz.com/getting_attention.html) and read her blog at http://www.gettingattention.org/ for more insights, ideas and great tips on attracting the attention your organization deserves.
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